This Refund Policy outlines the terms under which Sane Overseas Pvt. Ltd. processes refund requests for payments made on
our official website saneoverseas.in.
By making a payment for any of our services, you acknowledge and agree to the
terms of this policy.
Our refund policy applies to payments made for the following categories of
services:
·
Skill Development and Training Programs
·
E-Governance Projects and Consultancy Services
·
IT Solutions, Software Development, and Support
Services
·
Any other service offered directly through Sane
Overseas Pvt. Ltd.
·
All fees paid to Sane Overseas Pvt. Ltd. are non-refundable,
unless otherwise explicitly stated in a written agreement.
·
Once a service has been initiated or access to
any online/offline training material has been granted, no refund
shall be processed.
·
Refunds are not applicable for
partial use of services, delay caused by the client, or change of mind after
registration or payment.
Refunds may only be considered under the following exceptional
circumstances:
1. Duplicate
Payment:
If you have been charged twice for the same service, we will refund the
duplicate transaction amount.
2. Service
Not Initiated:
If a payment was made but the service could not be initiated by Sane Overseas
due to internal reasons or project cancellation.
3. Technical
Error in Payment:
If a transaction fails or an amount is deducted but not received by us, and is
verified by our payment gateway.
All such refund requests must be accompanied by valid proof of
payment and transaction details.
·
To request a refund, email us at info@saneoverseas.in
with the following details:
o
Full Name
o
Contact Number
o
Transaction ID / Payment Receipt
o
Date of Payment
o
Reason for Refund Request
·
Our team will review your request and respond
within 7–10 business days.
·
Approved refunds will be processed to the
original payment method within 10–15 business days after
verification.
Sane Overseas Pvt. Ltd. shall not be responsible for any payment issues,
disputes, or refunds related to third-party payment gateways, banks, or
partners.
You must contact the relevant payment service provider for such matters.
If you wish to cancel an enrollment or service:
·
Cancellation requests must be submitted in
writing to info@saneoverseas.in before the service
commencement date.
·
Once the service has started or materials have
been shared, cancellation will not be accepted.
We reserve the right to modify or update this Refund Policy at any time
without prior notice.
Changes will be reflected on this page with an updated Effective Date.
Continued use of our Website or Services after such changes will constitute
your acceptance of the revised policy.
For any questions or refund-related inquiries, please contact us:
Email:
info@saneoverseas.in
Phone: +91-172-2972891
Address: Plot No. 1634,
Second Floor, Sector-82, JLPL Industrial Area, Mohali, Punjab, India