• SDT
  • ISO 9001:2015 certified
  • info@saneoverseas.in
  • 0172-2972891

ABOUT:

The individual at work is responsible for attending to customer complaints, installing newly purchased products, troubleshooting system problems and, configuring peripherals such as printers, scanners and network devices.

COURSE OUTLINE:

  • Engage with customers
  • Introduction to components of personal computer
  • Operating system
  • Computer assembly
  • Troubleshoot and replace faulty module in the equipment
  • Install, configure and setup the hardware system
  • Coordinate with colleagues and co-workers
  • Manage your work to meet requirements
  • Service desk processes and procedures
  • Soft skill and reporting process

COURSE Details:

Qualification: 12th Pass

Training Hours: 300 hrs

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