• info@saneoverseas.in
  • 0172-2972891

ABOUT:

  • The tasks a Field Technician: Other Home Appliances is expected to perform include:

    • Installing the newly purchased appliance
    • Diagnosing the problem for a malfunction
    • Assessing possible causes
    • Rectifying minor problems
    • Replacing faulty modules for failed parts
    • Recommending factory repairs for bigger faults
KEY COMPETENCIES:

    • Knowledge of company & products and recurring problems reported in consumer appliances
    • Well-versed on how to communicate with customers in order to put them at ease
    • Proficient in basic electrical and mechanical modules of various appliances
    • Familiar with models of different appliances and their common and distinguishing features
    • Adept in precautions to be taken while handling field calls and dealing with customers
    • Familiar with the etiquette to be followed at customers premises
    • Knowledge of functionality of different features of appliances and new features

    PERSONALITY TRAITS:

        • Manual dexterity and stability
        • Ability to work independently
        • Calm and patient composure
        • Result-oriented
        • Trustworthiness
        • Effective communication skills
        • Integrity
        • Willingness to travel
        • Ability to think critically
        • Punctuality

        Course Details:

        • Qualification: 10+2 Pass
        • Training Hours: 360 hrs

      APPLY FOR THIS COURSE

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